Patient Communication - The Dawson Academy

Webinar | The Bone Sets the Tone, but the Tooth Tells the Truth

The #1 Step to Improving Your Dental Practice

The following are questions and concerns from a dentist and Dr. Scott Finlay’s answers and insight. Question 1: Just because I see it (diagnosis it) doesn’t mean my patients will want to treat it (even acute, painful, or blatant problems they are aware of gets put on the back burner). Question 2: How much of […]

Part 2- Why did I say that? It’s not what I meant

Read Part 1- Why Did I say that? It’s not what I meant. It’s not just words. The environment you are in contributes to your communication as well. The communication process rarely falls apart because of the words we use. Fortunately, using the right words isn’t a problem for most of us. When communication is […]

How to Explain Bruxism to Patients

Explaining signs, symptoms, and treatments to patients can sometimes be challenging. It can become especially challenging when using dental terminology that your patients may not be familiar with. In our dentistry courses, our faculty often share that they use pictures and illustrations to explain conditions and treatments to their patients so that they not only […]

3 Ways Technology Helps Dentists With Patient Communication

If you are anything like me (and most of our faculty), you like your gadgets and apps. I’ve got my smartphone, tablet, computer and an apple TV just to name a few. And of course, each of those devices have all kinds of apps on them. These devices and apps help make my life easier […]

Webinar: Dental Insurance Roundtable

Patients love having dental coverage and employers compete for employees by subsidizing these benefits; all the while insurance companies profit handsomely connecting everyone through networks. Every single dental practice is affected by 3rd party dental benefit plans on a daily basis and this subject is the focus of many questions The Dawson Academy faculty receive […]