Webinar | The Bone Sets the Tone, but the Tooth Tells the Truth
Category: Patient Communication
Part 2- Why did I say that? It’s not what I meant
Read Part 1- Why Did I say that? It’s not what I meant. It’s not just words. The environment you are in contributes to your communication as well. The communication process rarely falls apart because of the words we use. Fortunately, using the right words isn’t a problem for most of us. When communication is […]
The #1 Step to Improving Your Dental Practice
The following are questions and concerns from a dentist and Dr. Scott Finlay’s answers and insight. Question 1: Just because I see it (diagnosis it) doesn’t mean my patients will want to treat it (even acute, painful, or blatant problems they are aware of gets put on the back burner). Question 2: How much of […]
How to Explain Bruxism to Patients
Explaining signs, symptoms, and treatments to patients can sometimes be challenging. It can become especially challenging when using dental terminology that your patients may not be familiar with. In our dentistry courses, our faculty often share that they use pictures and illustrations to explain conditions and treatments to their patients so that they not only […]
3 Ways Technology Helps Dentists With Patient Communication
If you are anything like me (and most of our faculty), you like your gadgets and apps. I’ve got my smartphone, tablet, computer and an apple TV just to name a few. And of course, each of those devices have all kinds of apps on them. These devices and apps help make my life easier […]
Webinar: Dental Insurance Roundtable
Patients love having dental coverage and employers compete for employees by subsidizing these benefits; all the while insurance companies profit handsomely connecting everyone through networks. Every single dental practice is affected by 3rd party dental benefit plans on a daily basis and this subject is the focus of many questions The Dawson Academy faculty receive […]
How to Get a Patient to Accept Dental Treatment
Sometimes it’s hard to get patients to understand and accept the need for treatment. The first thing to understand when it comes to patient acceptance is that patients won’t accept any course of treatment if they don’t understand that they have a problem. Particularly with equilibration it is important during the context of the examination […]
Dawson Quick Tip: Has That Started Hurting YET?
Communicating to patients their issues and the ramifications of not treating those issues is essential not only to treatment acceptance, but to practicing ethical dentistry. Below you’ll find a Quick Tip on how to begin the conversation with a patient of record about an issue found.
Dawson Quick Tip: Elements of a Great Case Presentation
Hi. I’m Scott Finlay with a Dawson Quick Tip on case presentations. When you approach a case and try to educate your patients, there are a couple of things that you may want to consider. First, you need to find your own voice. You certainly can glean some pearls from other clinicians in how they present […]
Dawson Quick Tip: Increasing Case Acceptance with Mindset Shift
The first step in increasing case acceptance is to think optimum oral health and to talk optimum oral health. All too often in our practices, we start listening to patient’s complaints and we get focused on a single, solitary, individual problem. And while that may be very important to the patient, we have to be […]
The Most Important 3-Minutes You Have at Every Patient Visit
In this edition of Increasing Case Acceptance, I want to talk about the most important three minutes you have with every patient visit that can lead to case acceptance, either at that visit or in the future.
How to Increase Case Acceptance for Cases of Missing Teeth
In this edition of Increasing Case Acceptance, I want to talk about patients with missing teeth. We all have them. We all have patients in our practice that are missing a molar, and time goes by as the patients wonder whether they should do anything about it. And as you observe the patient over the years, […]
