Wizard 3.0 Update

Installation Files

Please double check that you meet the system requirements (upper right corner of this page) before attempting to install.

Installation Instructions

Forgot Your Password?

SYSTEM REQUIREMENTS

In order to install/run the Dawson Diagnostic Wizard please insure that your operating system is Windows 10, or no higher than Mac OS High Sierra (version 10.13) with a screen resolution of at least 1024 x 768 pixels.

Technical Support

Still having trouble installing or getting the Wizard to function? Contact support at the number below.

Call: 435-200-4131
Email: support@dawsonwizard.com
Monday-Friday: 10am-5pm EST

Administrative Support

Have a question about your Wizard account? Call The Dawson Academy

Call: 800-952-2178
Email Us
Monday-Friday: 9am-5pm EST

Frequently Asked Questions

In order to install/run the Dawson Diagnostic Wizard your operating system needs to be at least Windows 10, or no higher than Mac OS High Sierra (version 10.13) with a screen resolution of at least 1024 x 768 pixels.

You can install the Dawson Diagnostic Wizard software on as many computers as you’d like.

Your username and password for your Dawson Diagnostic Wizard account is different from the Dawson Academy website. You can reset your Wizard password by going to http://dawsonwizard.com/ForgotPassword.

The following may be reasons your Dawson Diagnostic Wizard Software isn’t working:

  • Internet Connection: Check your internet connection to make sure it is working.
  • Unsupported/Old Version: If you installed the Dawson Diagnostic Wizard prior to February 2015, you may be trying to run the previous, unsupported version from Guru. Click here for Uninstall/Reinstall instructions for a PC. Click here for Uninstall/Reinstall instructions for a Mac.
  • Wrong Username/Password: Your Dawson Diagnostic Wizard account will not work if you are using the wrong username and/or password. Your Dawson Diagnostic Wizard account is a different account than your Dawson Academy website account. To reset your password go to http://dawsonwizard.com/ForgotPassword. For further assistance contact Support at support@dawsonwizard.com or 435-200-4131 between 10am-4pm MST.
  • Account Expired: Your Dawson Diagnostic Wizard may not be working if your trial ended or your account is not up-to-date with payments. For questions about your account status, contact The Dawson Academy at 800-952-2178 or by filling out the Contact Us Form found in the upper right corner of the website.