Guest: Larry Guzzardo
Release Date: June 28, 2018
Broken and cancelled appointments are an expensive drain on your practice. Stop losing money, wasting time spent changing appointments, and the frustration created by “filling holes”. Learning to overcome this handicap you’ll enjoy less stress and everyone will have more fun!
From this webinar:
1. Develop verbal skills to keep patients from making last minute changes and cancellations.
2. Prevent “no-show” appointments and determine the real cause of broken appointments.
3. Educate patients to respect their “reserved” time and re-educate existing patients
Dr. Karen O’Rourke was this month’s Practice Pearl winner.
“I used to use the same health questionnaire for children, as I did for adults. Once I created a 20 question airway focused questionnaire which was a compilation of questions asked by the pediatric sleep doctors, my ability to improve the medical/ dental health of my young patients was astounding.”
Click here to download Dr. O’Rourke’s Sleeep Health Questionaire
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
