Category: managing a dental practice

The Hottest Nightclubs of Dentistry

Guest Author: Rachel Mele

The Two Rules for New Patient Phone Calls

You only get one chance to make a first impression, so you have to make sure to get it right when a new patient calls. I have two general rules for talking to patients on the phone. The first rule is be positive. And, of course, this means answering the phone with all the proper […]

Implementing the Complete Dental Exam in your practice

What is Complete Dentistry?

There’s a way to practice dentistry that’s predictable, profitable, and provides an extremely high level of personal and professional satisfaction. There’s no magic to it. Even in a world that pushes us or tries to push us towards doing usual and customary dentistry, if you take the time to dedicate yourself to learning the aspects […]

How to Get Restorative Cases From Specialists

Have you ever wondered how you can get the specialist to refer more patients to your practice? Well, here are a few tips that I think can help you. First of all, I want you to call the specialist that you want to work with. Call them up, and set up an appointment to meet […]

Treating the patient for what they need, not what their insurance pays

We all have patients whose dental problem has outstripped their insurance benefits. And that’s all right. And I always tell my patients, “You think of your insurance as if you put on a pair of pants and found a $20 bill in the pocket. It’s a bonus.”

Why do articulators make dentistry predictable?

Using an articulator. It is time to take it out of the closet. It’s not just a doorstop that they made you buy in dental school.

Dangers in diagnosing the pocketbook

Let’s talk for a minute about a financial issue, diagnosing the pocket book or maybe another way of looking at it is X-raying the wallet. I think we all have a little bit of preconceived ideas when we meet other human beings. We kind of size them up by the way they look, the way […]

Creating Exceptional Trust with Patients

How important is it to your practice that patients trust you? Perhaps it’s best to think about this by asking, “What’s the impact on your practice when patients don’t trust you?”

Increase time outside the dental office without decreasing revenue

Let me give you this quick tip so that you can gain some time outside the office without having any effect on what goes inside the office.

Case acceptance: How do I move beyond what insurance pays for?

I’d like to spend a few minutes with you discussing case acceptance and how do we increase case acceptance, working around the limitations of insurance.

Where Does My Staff Fit into Complete Dentistry?

Where does my staff fit into complete dentistry? Well, they fit in every step of the process. A strong and supportive team is the key to a sustainable practice.