Mastering Collaborative Care: Elevating the Patient Experience with Seamless RDH-Doctor Synergy
This comprehensive 1.5-day course is designed for dentists and dental hygienists seeking to streamline collaboration, maximize time management, and elevate the patient experience. With a patient-centered focus, participants will explore practical strategies to enhance co-diagnosis, use intraoral imaging and digital tools to identify and differentiate treatment plans, and create seamless workflows for managing various patient conditions—from healthy to gingivitis to periodontally involved cases.
Description
Learning Objectives
Details
Instructor(s)
This comprehensive 1.5-day course is designed for dentists and dental hygienists seeking to streamline collaboration, maximize time management, and elevate the patient experience. With a patient-centered focus, participants will explore practical strategies to enhance co-diagnosis, use intraoral imaging and digital tools to identify and differentiate treatment plans, and create seamless workflows for managing various patient conditions—from healthy to gingivitis to periodontally involved cases.
Through engaging lectures, real-time case reviews, and hands-on workshops, we’ll dive into key performance indicators (KPIs) that drive clinical and business success. This course ensures that doctors and hygienists align their efforts to deliver the highest quality care while enhancing efficiency, reducing stress, and increasing case acceptance.
Optimize Time Management: Discover how to structure a highly efficient clinical day for hygienists that balances exceptional care with smooth transitions, ensuring optimal patient flow and minimizing stress.
Co-Diagnosis Excellence: Evaluate the art of intraoral imaging, empowering hygienists to identify potential issues early and confidently communicate findings to doctors, creating a seamless co-diagnosis process.
Differentiating Treatment Needs: Review how to diagnose and treat healthy, gingivitis, and periodontally-involved patients using AAP classifications, digital charting, and diagnostic tools.
Leverage Digital Technology: Examine the implementation of advanced intraoral cameras, voice-activated charting, and patient education platforms to improve diagnostic accuracy, patient engagement, and case acceptance.
KPI Integration: Review critical KPIs that drive practice growth, including reappointment rates, periodontal therapy case acceptance, and hygiene production, and develop actionable strategies to meet these benchmarks.
Enhance Communication and Case Presentation: Develop effective scripts for doctors and hygienists to enhance patient motivation, improve case presentation, and increase compliance with personalized treatment plans.
Create a Collaborative Care Model: Align workflows between doctors and hygienists, fostering a teamwork-based culture that increases patient satisfaction and practice efficiency.
Dates: September 19-20, 2025
CE: TBD
Duration of Class: 1.5 days
Tuition: $1,895
Amber Auger, RDH, MPH
Amber Auger, MPH, RDH, is an international lecturer, 2019 Sunstar/RDH Award of Distinction recipient, and creator of Thrive in the OP and the certified Functional RDH. With more than 24 years in the dental field and practicing hygiene since 2010, Amber empowers professionals through on-demand courses and coaching. She specializes in root-cause soft tissue management, practical protocols, and career development, inspiring clinicians to enhance patient care and achieve career satisfaction.
Whether you’re new to Dawson or a Dawson Scholar, our electives provide focused training in areas like dentures, Invisalign, TMD, and more. Deepen your clinical expertise with targeted, hands-on learning opportunities on a range of clinical topics.
Business Essentials
Running a successful practice goes beyond clinical expertise. Our electives like Dental MBA in a Day focus on the business aspects of practice management, helping you optimize systems, enhance profitability, and improve patient experiences.
Team Training
Equip your entire team with the knowledge and skills needed to support Complete Dentistry. From dental assistants to hygienists, our electives ensure everyone plays a vital role in delivering exceptional patient care and maximizing practice efficiency.
Quick chairside workflows and eliminating bottlenecks.
Leveraging Intraoral Technology for Co-Diagnosis.
Review intraoral cameras and digital charting tools.
Treatment Differentiation and AAP Classifications.
Case-based exercises on gingivitis, healthy, and periodontal patients.
Day 2 (Half-Day)
Addressing KPIs that Drive Growth.
Setting achievable KPI goals for hygiene and clinical success.
Actionable strategies to meet reappointment and production benchmarks.
Elevating Patient Experience with Collaborative Communication.
Developing treatment presentation scripts
Aligning doctor-hygienist workflows for seamless care.
Understanding Your Path to Complete Dentistry
Who is this course designed for?
This course is ideal for dentists and dental hygienists looking to improve collaboration, streamline workflows, and improve the patient experience. Whether you’re seeking better time management, improved co-diagnosis strategies, or ways to integrate digital tools, this course provides practical solutions for a more efficient and profitable practice.
What makes this course unique?
This course goes beyond theory by providing hands-on workshops, real-time case reviews, and actionable strategies for integrating intraoral imaging, voice-activated charting, and digital diagnostics into daily practice. You’ll also learn how to align doctor-hygienist workflows for seamless patient care and increased case acceptance.
How will this course improve my practice?
By optimizing hygiene schedules, refining co-diagnosis skills, and leveraging digital technology, this course helps you create a more efficient, patient-centered practice. You’ll leave with specific strategies to improve communication, increase case acceptance, and track key performance indicators (KPIs) that drive growth.
Is this course hands-on?
Yes! In addition to engaging lectures, this course includes interactive case reviews and hands-on training with intraoral imaging, digital charting, and workflow optimization techniques. You’ll practice real-world applications that can be implemented immediately in your practice.
How do I sign up?
You can register directly through our website. With limited spots available, we recommend enrolling as soon as possible to secure your place in this interactive learning experience.
Who can take Dawson Academy elective courses?
Electives are open to all dental professionals, including dentists, specialists, hygienists, and dental assistants. Most electives do not require previous Dawson Academy courses, making them a great way to enhance your skills in a specific area of dentistry.
What elective topics are available?
Dawson Academy electives cover a range of focused topics, including: Restorative & Esthetics, TMD & Airway, Implants & Prosthetics and Practice & Team Development Explore the full list of electives here.
Where are electives held?
Electives are offered in multiple locations across the United States, including Florida, Texas, and other major dental hubs. All courses are taught by experienced Dawson Faculty who actively practice dentistry, ensuring real-world application of the techniques you’ll learn.
Are the electives hands-on or lecture-based?
It depends on the course. Some electives are hands-on, allowing you to practice techniques. Others are lecture-based but highly interactive with case discussions.
Do electives offer Continuing Education (CE) credits?
Yes! All electives provide CE credits, with the number of credits varying by course. You’ll receive official documentation upon completion.
How do I register for an elective?
You can register directly on The Dawson Academy website or contact our team for assistance. Some courses have limited seating, so early registration is recommended.
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For registrations paid in full at time of registering, requests to cancel or transfer registration in a Dawson Academy course, lecture, or event will be accommodated until 90 DAYS PRIOR to start date. Upon request a refund will be provided minus a $200.00 non-refundable deposit, or a one-time course, lecture, or event transfer, which remains valid for 12 months. Less than 90 days prior to course, no refunds or transfers will be issued.
*Students who finance tuition through the Lending Club financing program are subject to special terms and conditions.
Please contact The Dawson Academy at 1.800.952.2178 for full details.
The Dawson Academy is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. The Dawson Academy designates this activity for 18 credit hours continuing education credits.
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thedawsonacademy.com
04/12/2025
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Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
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Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to
Mastering Collaborative Care: Elevating the Patient Experience with Seamless RDH-Doctor Synergy
The Dawson Academy is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
