Stop wrestling with the confusing steps towards understanding how your practice operates and implement complete care into your practice. This course will simplify the steps proven necessary to transition your current systems so you can practice dentistry efficiently and profitably. You will be inspired and motivated to accelerate the transition and you’ll leave with a specific plan for providing exceptional patient care to build a highly profitable practice, all while delivering complete care.
Description
Learning Objectives
Details
Instructor(s)
One of the greatest challenges when transitioning to Complete Care Dentistry is the creation of an organized process from the time a patient first calls the practice, to the delivery of optimum restorative dentistry. In order for this to happen, not only must the dentist’s technical abilities grow, but so must the organizational, managerial and communication of the entire team.
This course is designed so that the clinical and business team come home with a unified vision of how to schedule appointments, the specific roles of each team member in the new patient examination process, the verbal skills to communicate with patients and a programmed approach to case presentation.
Explain the concept of Complete Care Dentistry
Recognize the elements of the Complete Exam
Introduce existing patients in your practice to the concept of a comprehensive exam
Schedule and orchestrate the new patient and records gathering visit
Use photography to uncover the wants of the patient.
Schedule the case presentation appointment and who must be present at this visit
Organize the schedule for increased productivity, enhance efficiency and decrease stress
Make time for large cases, while still paying attention to the necessary operative dentistry that is the cornerstone of every general practice
Understand the effect of dental insurance
Successfully market your practice to attract patients who are looking for the type of treatment offered in your practice
Develop the necessary verbal skills to professionally speak with patients who are looking for a new dentist, shopping for fees or need to cancel their appointment
Target Audience: General Dentists, Lab Technicians, Specialists & Team Members
Time: 8am – 5pm EST
CE Credits: 14 #550 (14L)
Instructor:Larry Guzzardo
Tuition: $3900 includes 1 doctor and 2 staff members.
Larry Guzzardo
Larry boasts a 24-year career initially as a training specialist, covering areas like active listening, customer service, stress management, and career development. Transitioning into full-time dental consulting 22 years ago, he now concentrates on dental practice management, business systems, and leadership development. Larry has conducted workshops nationwide on topics such as “Winning Patient Acceptance,” “Business Communication Systems,” and “The Leadership Challenge.” He has been recognized with Speaker’s Appreciation Awards from prestigious organizations like the American Academy of Cosmetic Dentistry, American Academy of Implant Dentistry, and others. Larry is a visiting faculty member at the Dawson Academy for Advanced Dental Study, holds certifications, and contributes articles to publications. Beyond his professional accomplishments, he actively supports adult literacy through board involvement with Project READ.
Whether you’re new to Dawson or a Dawson Scholar, our electives provide focused training in areas like dentures, Invisalign, TMD, and more. Deepen your clinical expertise with targeted, hands-on learning opportunities on a range of clinical topics.
Business Essentials
Running a successful practice goes beyond clinical expertise. Our electives like Dental MBA in a Day focus on the business aspects of practice management, helping you optimize systems, enhance profitability, and improve patient experiences.
Team Training
Equip your entire team with the knowledge and skills needed to support Complete Dentistry. From dental assistants to hygienists, our electives ensure everyone plays a vital role in delivering exceptional patient care and maximizing practice efficiency.
Your team will gain a clear, step-by-step approach to organizing the new patient process, scheduling efficiently, communicating effectively with patients, and improving case acceptance. This course ensures that everyone — from front desk to clinical staff — understands their role in delivering Complete Care Dentistry.
Who should attend from my team?
This course is ideal for dentists, specialists, lab technicians, and key team members, including front office staff, treatment coordinators, and assistants — anyone involved in patient communication and case coordination.
Can I bring additional team members?
Yes! Tuition includes one doctor and two staff members. Additional team members can be added for an extra fee.
How is this training structured?
This interactive, full-day course includes lectures, case studies, and real-world scenarios designed to equip your team with actionable strategies they can implement immediately.
Will we receive CE credits?
Yes, all attendees will earn 14 dental CE credits upon completion of this course.
Who can take Dawson Academy elective courses?
Electives are open to all dental professionals, including dentists, specialists, hygienists, and dental assistants. Most electives do not require previous Dawson Academy courses, making them a great way to enhance your skills in a specific area of dentistry.
What elective topics are available?
Dawson Academy electives cover a range of focused topics, including: Restorative & Esthetics, TMD & Airway, Implants & Prosthetics and Practice & Team Development Explore the full list of electives here.
Where are electives held?
Electives are offered in multiple locations across the United States, including Florida, Texas, and other major dental hubs. All courses are taught by experienced Dawson Faculty who actively practice dentistry, ensuring real-world application of the techniques you’ll learn.
Are the electives hands-on or lecture-based?
It depends on the course. Some electives are hands-on, allowing you to practice techniques. Others are lecture-based but highly interactive with case discussions.
Do electives offer Continuing Education (CE) credits?
Yes! All electives provide CE credits, with the number of credits varying by course. You’ll receive official documentation upon completion.
How do I register for an elective?
You can register directly on The Dawson Academy website or contact our team for assistance. Some courses have limited seating, so early registration is recommended.
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Take the next step towards mastering occlusion and smile design — without the stress of upfront costs. Explore our financing and secure your spot in Core 1 today.
For registrations paid in full at time of registering, requests to cancel or transfer registration in a Dawson Academy course, lecture, or event will be accommodated until 90 DAYS PRIOR to start date. Upon request a refund will be provided minus a $200.00 non-refundable deposit, or a one-time course, lecture, or event transfer, which remains valid for 12 months. Less than 90 days prior to course, no refunds or transfers will be issued.
*Students who finance tuition through the Lending Club financing program are subject to special terms and conditions.
Please contact The Dawson Academy at 1.800.952.2178 for full details.
The Dawson Academy is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. The Dawson Academy designates this activity for 14 credit hours continuing education credits.
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Accessibility Statement
thedawsonacademy.com
04/12/2025
Compliance status
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience,
regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.
These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible
to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific
disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML,
adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with
screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive
a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements,
alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website.
In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels;
descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups),
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To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on
as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported in our website
Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
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Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Browser and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to
The Dawson Academy is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
Larry Guzzardo
