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- Office Hours Mon - Fri 9:00 am – 4:00 pm EST
In today’s rapidly evolving dental landscape, high-performing teams don’t happen by accident—they happen by design. In this collaborative webinar from The Dawson Academy and Dental Intelligence, we’ll break down the key performance goals that drive predictable production, stronger team alignment, and greater profitability.
You’ll learn which benchmarks matter most, how to interpret them, and how to turn data into daily action that elevates team performance. We’ll walk through real examples, practical strategies, and Dawson-based leadership principles that help practices create accountability, improve communication, and get every team member rowing in the same direction.
Whether you’re a practice owner, manager, or team lead, this session will give you the clarity and tools to coach your team more effectively—and build a performance culture that supports comprehensive care and long-term practice growth.
Rachel Karfeld is a strategic business development leader with nearly 20 years of experience in the dental and healthcare sectors. Known for her data-informed approach and people-centered leadership, she brings deep expertise in both private and group practice operations.
Rachel has held key roles at industry leaders including The Dawson Academy, Spear Education, and Levin Group, where she has guided practices nationwide in strengthening operations, improving profitability, and executing long-term growth strategies.
As the Director of Business Development at The Dawson Academy, she leads initiatives that align marketing and sales, accelerate revenue, and bring innovative programs to market—including a new comprehensive practice management solution. Previously at Spear Education, she built and led high-performing teams that contributed to more than 60% of annual revenue and helped launch major customer success initiatives.
A trusted advisor to private equity firms and executive teams, Rachel is valued for her ability to translate strategy into action. She is also a recognized thought leader and speaker, passionate about helping dental organizations grow with clarity, purpose, and long-term vision.
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Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
