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Importance of Strong & Cleanable Teeth to Case Acceptance

In this session of how to increase case acceptance, I want to focus on optimum restorative solutions. With that, when we’re talking about teeth, whether it’s a quadrant or an individual tooth, I want you to remember two words: strength and clean-ability.

The Best Way to Handle Patient Objections

By Daniel Midson-Short When dentists think about the reasons why patients don’t accept treatment, they don’t expect that they may be a major cause to the issue. Let’s consider a typical new patient exam scenario: You are seeing a new patient for the first time. There seems to be good rapport and friendly conversation. Being […]

Why a New Dental Communication Approach is Needed Today

By Daniel Midson-Short Medicine and dentistry have made incredible progress during the last century. With that progress, though, there has been other substantial changes in the relationship of the dentist and patient. There was a time when it was expected that the doctor adopt a paternalistic role. They were the person who patients trusted to […]

How to Stop Negative Patients Reactions (with Primespeak)

By Daniel Midson-Short As a dentist, when diagnosing problems, there is always the chance of patients reacting negatively. Often, it is about the price of the treatment. Other times, it is because they didn’t realize what is actually happening in their mouth. There are also larger risks: patients posting negative reviews online or seeking litigation against […]

The Real Reasons Patients Say I’ll Think About It

By Daniel Midson-Short For most dentists, their typical day consists of around 7 or more appointments with their patients. All have some sort of discussion around treatment, or at least the suggestion that the patient should consider taking better care of their mouth. One of the most common responses you hear as a dentist whenever […]

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