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The Two Rules for New Patient Phone Calls

You only get one chance to make a first impression, so you have to make sure to get it right when a new patient calls. I have two general rules for talking to patients on the phone. The first rule is be positive. And, of course, this means answering the phone with all the proper […]

What You Need To Present a Treatment Plan

After you have gone through and taken accurate records during the complete examination it is time to present the treatment plan. When it comes to presenting the treatment plan to a patient, there are two things you need to have with you.

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For Dawson Scholars Graduates

The Dawson Academy is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

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