To me: INTEGRITY
My grandmother once told me “Integrity is the key to a good life.” Perhaps that is why so many of us are drawn to The Dawson Academy and its teachings about Complete Dentistry. The Dawson Academy has had the most profound influence on me, both personally and professionally, than any other dental institution.
Dr. Dawson’s time tested principles teach us how to solve our patients’ problems with confidence, predictability and success. He helps us to understand that if the teeth are not in harmony with the joints, something is likely to breakdown. We learn how to identify signs of instability before symptoms develop, which leads to better care and stability for our patients.
Complete Dentistry IS Integrity – you cannot have one without the other! Complete Dentistry is about doing the right thing for people who need our help.
To my staff: CONFIDENCE
My staff has been thoroughly indoctrinated into Complete Dentistry principles through The Dawson Academy classes made available to the team. They have an understanding of the masticatory system, cause and effect relationships, and what may happen if no treatment is done. This knowledge empowers them and gives them confidence to help patients understand the treatment we recommend.
We all know what happens when the doctor leaves the room…patients look to our staff for support, explanation and understanding. The confidence they exude comes across to patients as staff members being highly competent and well-trained. It also gives staff members a higher sense of self-worth, leading to greater satisfaction and happiness in their job.
To my patients: TRUST
Pete teaches us that Complete Dentistry starts with a Complete Exam. We obtain a thorough history and examine every part of the system, every time, regardless of what his or her chief complaint is. We co-diagnose, helping patients understand what we are seeing and why we are concerned. And at the end, without fail, the patient looks up to us and says, “Wow, that was the most complete exam I have ever had!”
Complete Dentistry enables us to communicate with patients about things no one has ever explained to them before. Complete Dentistry makes sense to them, just as it makes sense to us! And so the relationship begins…patients trust us to do the right thing for them and for their family and friends whom they refer!